The ops layer for short-term rentals

Your PMS knows who is staying. zwigly finishes the hour in between.

Built for short-term rental owners and operators. At checkout, zwigly tells the cleaner on WhatsApp, kills the door PIN, and gets the unit ready for the next guest. Not a second PMS. Not a hotel chatbot.

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Built to design voice AI workflows for hotels, resorts, and rentals. Founded 2025.

A run, not a mockup

  1. 14:02GuestyCheckout detected · Unit 204
  2. 14:02zwiglyRoom marked dirty
  3. 14:03WhatsAppCleaner notified · Priya
  4. 14:03SeamGuest PIN revoked
  5. 14:41WhatsApp“Unit 204 ready”
  6. 14:41GuestyStop-sell cleared

One turnover handoff, start to finish. Every row is a real connector.

Where zwigly comes from

We built it for our own customers first.

We build voice AI agents for hotels, resorts, and short-term rentals. Every property runs its stays differently, so we built a tool to design each customer's workflows fast. It worked, so we opened it up. That tool is zwigly.

  • Proven on real properties

    Hotels, resorts, and short-term rentals each needed their own workflows. zwigly is how we designed them.

  • DPIIT Startup India recognized

    A recognized Indian startup, building with the Digital Personal Data Protection Act in mind.

  • Showcased at WOHXpo 2026

    We showcased zwigly to hospitality operators at our stall at WOHXpo 2026.

From stay ask to finished handoff

From a sentence to a finished turnover.

Start with the unfinished stay work, not with a blank canvas. Describe what done looks like. zwigly plans it, waits for your approval, and runs it.

You

When a guest checks out, tell the cleaner on WhatsApp and kill the door PIN.

  1. GuestyCheckout detected
  2. WhatsAppNotify the cleaner
  3. SeamRevoke the guest PIN
  4. GuestyClear stop-sell when ready

Approval neededMessage Priya on WhatsApp: "Unit 204 is free. Please clean by 14:00."

Approve

4 of 4 steps doneNothing needs a human. Next guest checks in at 15:00.

Pairs with zwigly

The call comes in. The handoff goes out.

The HeyKoala AI voice agent answers guest calls and WhatsApp around the clock, in 26+ languages. zwigly finishes what the call starts: the cleaner, the door PIN, the payment follow-up.

  • Answers every guest call and WhatsApp
  • Checks the PMS and confirms bookings
  • Hands the stay work to zwigly

What you can automate

Stay work that dies in WhatsApp, handled.

Across your PMS, locks, and crew. A human stays in the loop.

Housekeeping

Turnovers done before check-in

Checkout flags the unit, pings the cleaner, escalates if late.

Access

Door PINs that expire themselves

A Seam PIN is issued at booking and revoked at checkout.

Guest communication

Guest replies, drafted for you

Get alerted to new enquiries with a draft ready. You hit send.

Payments

Payments collected and confirmed

Send a payment link, track it, and update the booking when paid.

Operations

One morning brief

Arrivals, departures, and expiring PINs in one message.

Voice AI

HeyKoala takes the call

The HeyKoala voice agent answers calls. zwigly handles the rest.

Stay stack

Finish handoffs across the tools your properties already run.

Keep Guesty, Lodgify, eZee Absolute, or Kamra. Keep WhatsApp, Slack, Sheets, Voice AI, and Seam locks. zwigly connects the stay jobs that still stall between them.

Where the booking lives

Where the work gets done

GuestySTR PMS
eZee AbsoluteHotel PMS
KamraVilla PMS
LodgifyDirect booking
WhatsAppCleaners + guests
SeamDoor PINs
RazorpayPayments
HeyKoala AIVoice agent, guest calls
  • Guesty: STR PMS
  • eZee Absolute: Hotel PMS
  • Kamra: Villa PMS
  • Lodgify: Direct booking
  • WhatsApp: Cleaners + guests
  • Seam: Door PINs
  • Razorpay: Payments
  • HeyKoala AI: Voice agent, guest calls
  • Gmail: Email
  • Google Sheets: Owner reports
  • Google Calendar: Scheduling
  • Twilio: SMS + calls
  • Stripe: Payments
  • HubSpot: CRM
  • Zoho CRM: CRM
  • Airtable: Ops tables
  • Notion: SOPs
  • Calendly: Bookings
  • Telegram: Crew chat
  • Trello: Task boards
  • OpenAI: AI models
  • Claude: AI models
  • Vapi: Voice AI
  • Retell AI: Voice AI
  • ElevenLabs: Voices
  • Zendesk: Support
  • Freshdesk: Support
  • Intercom: Guest chat
  • Mailchimp: Guest email
  • SendGrid: Email
  • ClickUp: Tasks
  • Asana: Tasks

700+ connectors in the catalog, including

For owners and operators

Automation only helps when you can trust what it did overnight.

zwigly combines stay workflows with the visibility owners and ops managers need when cleaners, locks, and guest messages all move at once.

Build for daily property ops, not demos.

Use reusable stay workflows, clear run history, and human checkpoints so automation stays understandable as your portfolio grows.

  • Run historySee every stay handoff and its result.
  • Human approvalKeep people involved before guests get a PIN or a reply.
  • Retries and exceptionsHandle a missed cleaner or failed lock grant without losing the task.
  • Reusable building blocksStandardize common stay actions across properties.

Early, and already accountable.

zwigly is a young product. We would rather show you where it comes from than invent numbers about it.

  • 2025Founded
  • DPIITStartup India recognized
  • WOHXpo 2026Showcased at our stall

Common questions

What short-term rental operators usually ask before they start.

Who is zwigly for?

Short-term rental owners and operators, plus hospitality teams running vacation rentals, villas, and small hotel portfolios. If your tools are live and the stay still is not finished (cleaner, PIN, folio, payment, guest follow-up), zwigly is built for that work.

What is zwigly?

zwigly is stay ops software for unfinished stay work. You describe the desired outcome in plain language, review the workflow it creates, connect the stay tools you already run, and keep human control where guests, locks, or money are involved.

How is zwigly different from hotel AI platforms?

Hotel agent platforms often lead with guest messaging, concierge, and a broad hotel stack. zwigly is built for short-term rental ops that stall between the PMS and the next guest: cleaner WhatsApp, time-boxed door PINs, folio and stop-sell handoffs, payment follow-ups, and morning briefs. Guesty, eZee Absolute, Kamra, WhatsApp, and Seam-supported locks are first-class stay tools, not afterthoughts.

Does zwigly replace my PMS?

No. Keep Guesty, Lodgify, eZee Absolute, or Kamra. zwigly finishes the hour between systems: the PIN, the dirty room, the cleaner WhatsApp, the stop-sell, the payment confirmation.

Which tools does zwigly connect to?

Named stay stack includes Guesty, Lodgify, eZee Absolute, Kamra, WhatsApp, Seam locks, Slack, Sheets, and Voice AI. Live vs Buildable status is honest on /integrations. Guesty is a connector, not the only story.

How is zwigly different from Zapier, Make, or n8n?

Those tools usually begin with a blank canvas and ask you to wire every step. zwigly begins with a stay ask. The resulting workflow is still visible, editable, and testable. It is not a second PMS and not easier n8n.

Do cleaners need a zwigly login?

No. Cleaners can get WhatsApp or an email magic link to mark a unit done or blocked. zwigly is not a cleaning marketplace. You keep your existing crews.

Will zwigly auto-reply to guests?

Inquiry assist drafts and alerts. A human reviews and sends. We do not claim Airbnb enquiry-to-booking conversion. Guest messages stay under operator control.

How do I get started?

Book a demo. We will walk through your stack (PMS, locks, WhatsApp) and show the exact handoffs zwigly can pick up first, before anything touches a live property.

Built for how operators work

MCP ready. DPDP ready.

Connect AI clients when you need them. Handle guest and operator data with India's Digital Personal Data Protection Act in mind. No config dump on this page.

  • MCP readyTalk to stay agents in the tools you already use

    When you are ready, point Claude, Cursor, ChatGPT, or any MCP client at zwigly. Stay SOPs stay in your stack.

  • DPDP readyBuilt with India's privacy law in mind

    Guest and operator data for unfinished stay work, handled with the Digital Personal Data Protection Act as a design constraint. Not a certificate wall.

Bring one unfinished stay handoff.

A dirty room, a late PIN, a quiet enquiry, a payment that never confirmed. Book a 20-minute demo and we will run it against your stack.

Book a demo

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